Nexby Things To Do Plans
Optimized for Discovery and Bookings
Key Policies
Please review these terms before continuing.
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1
GST
All plan fees, ABV add-ons, and additional services are exclusive of 18% GST. GST shall be charged as applicable on all invoices.
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2
Plan Validity & Billing
All plans are billed annually unless otherwise specified. Monthly pricing (if shown) is for reference only.
Plan validity begins from the date of listing activation and continues for the selected term.
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3
Plan Changes, Refunds & Cancellation
Once activated, plans:
- Cannot be upgraded, downgraded, or converted during the active term
- Are non-cancellable and non-refundable
- Do not allow carry-forward of unused features or benefits
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4
Commission
Commission is charged only on Nexby-generated bookings, including all successfully completed bookings and provider-initiated cancellations or service failures.
No commission is charged on user-initiated cancellations unless caused by provider error.
Commission rates are as defined in the selected plan and confirmed in the Plan Confirmation & Commercial Terms Sheet (PCS).
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5
Assured Booking Value (ABV)
ABV is available only with eligible plans (Growth and Pro).
The assured booking value may vary (e.g., up to ₹1,00,000 or higher) depending on the selected package.
Add-on fee (where applicable) shall be communicated and agreed at the time of onboarding.
Final assured value, commission applicability, eligibility criteria, and compensation terms shall be governed strictly by Annexure A – Assured Growth Plan Terms.
- Growth Plan: Available as an optional add-on
- Pro Plan: Included
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6
Add-On Features & Usage
Add-on services (Promotions, Shoutouts, Featured Listings, etc.) are available only to active plan subscribers.
Additional units are available at:
- Included units are provided as per the selected plan
- Each unit is valid for a limited duration (typically 7 days from activation)
- Units are non-transferable and subject to availability and platform capacity
- Unused units expire at the end of the plan term
- ₹699/unit + GST (Growth Plan)
- ₹499/unit + GST (Pro Plan)
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7
WhatsApp Communication Feature
Nexby provides a basic communication utility that enables Service Providers to initiate customer communication via WhatsApp using pre-defined message templates.
This feature redirects to the Service Provider’s WhatsApp application with the customer’s contact details and message pre-filled.
Nexby does not provide WhatsApp API integration, automation, message delivery tracking, or centralized messaging within the platform.
The Service Provider is solely responsible for initiating, managing, and maintaining all customer communications.
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8
Feature Availability & Fair Usage
Features are subject to availability, inventory limits, and platform capacity.
Nexby reserves the right to manage feature allocation (including promotional slots and visibility placements) to ensure fair usage across partners.
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9
Custom Plans & Exceptions
In certain cases, customized features, pricing, or commitments may be offered.
All such deviations:
- Must be documented in writing
- Will be governed exclusively by Annexure B – Custom Plan
- Shall override standard plan inclusions where applicable
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10
Plan Revisions (Future Only)
Nexby reserves the right to revise pricing, features, and plan structures.
Such changes:
- Apply only to new or renewed plans
- Do not affect active plans during their validity
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11
Platform Scope
Standard Plan provides only basic PMS tools and does not include Nexby listing or booking capabilities.
Growth and Pro Plans enable visibility, demand generation, and booking functionality through the Nexby platform.
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12
Acceptance of Terms
By proceeding with onboarding, the Service Provider confirms that:
- All pricing, features, and policies have been reviewed and accepted
- Final commercial terms are as documented in the Plan Confirmation & Commercial Terms Sheet (PCS) and applicable Annexure(s), if any.